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Mail Disconnects

Outlook Express and Eudora Pro both have options to Hang up your connection when it finishes downloading your mail.

To turn off this option:

Outlook Express 4, 5, & 6:

• Click the Tools menu and choose Options.
• Click onto the Connection or Dialup tab.
• Make sure the option to Hang up after Sending and Receiving is NOT checked, and that the Ask before switching dialup connections is marked.

Eudora Pro:

• Click the Tools menu and choose Options.
• Highlight the Internet Dialup category on the left.
• Uncheck the Hangup after receiving and sending option.
• If you want your Internet connection to stay on after you close Eudora, uncheck the Close connection on Exit option.

If after unchecking the Hang up after sending and receiving option in Outlook Express is still disconnecting when you check mail, it is possible that your Internet Explorer connection settings and Outlook Express Connection settings do not match.

Outlook Express 4:

• Click the Tools menu and choose Accounts.
• Click the Mail tab. You must do this for each Mail account in this screen:
  • Highlight your Stargate Mail account and click the Properties button.
  • Click the Connection tab.
  • Choose the option to Connect using my phone line, then Make sure that your Stargate connection is In the Dial-up Networking connection box below.
  • Click OK.
• Close the Internet Accounts window.
• Click the Tools menu and choose Options.
• Click the Dial Up tab.
• Choose the option to Ask me if I would like to dial a connection, and make sure the Warn me before switching dial up connections is marked.
• Click OK.

Outlook Express 5 & 6:

• Click the Tools menu and choose Accounts.
• Click the Mail tab. You must do this for each Mail account in this screen:
  • Highlight your Stargate Mail account and click the Properties button.
  • Click the Connection tab.
  • Uncheck the option to Always connect to this account using.
  • Click OK.
• Close the Internet Accounts window.
• Click the Tools menu again, and choose Options.
• Click the Connection tab.
• Make sure Ask before switching dial up connections is marked, then click OK.

 

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